FAQs

Frequently asked questions about working with us:

What are our office hours?

Monday to Friday

8:00am to 5:00pm

While our office hours are from 8:00 AM to 5:00 PM, we kindly ask that, if possible, you contact us or visit our office between 8:30 AM and 4:30 PM. This helps ensure that we can give you our full attention and provide the best possible service.

Where do you go for your appointment?

For all in-person appointments, our office is located within the International Bank of Commerce (IBC) building at 5615 Kirby Drive, Houston, Texas 77005. We are on the fourth floor in suite 412. We offer free parking.

From Downtown Houston:

Head southwest on I-45 S, continue onto I-69/US-59 S. Take exit 126A for Shepherd Drive/Kirby Drive. Turn left onto Kirby Drive. Turn left onto Nottingham Street, where you will see the IBC Building on your right. Access the visitor parking garage behind the IBC Building. Once parked, the office is a short walk from the garage.

From the Galleria Area:

Head south on I-69 N. Take exit 126A for Shepherd Drive/Kirby Drive. Turn right onto Kirby Drive. Turn left onto Nottingham Street to access the visitor parking garage behind the IBC Building. The parking garage will be on your right. Once parked, the office is a short walk from the garage.

From the Medical Center:

Head west on Holcombe Blvd then turn right onto Kirby Drive. Continue on Kirby Drive for about a mile. Turn right onto Nottingham Street, where you will see the IBC Building on your right. Access the visitor parking garage behind the IBC Building. Once parked, the office is a short walk from the garage.

What does the consultation process entail?

Ms. Lesher conducts initial consultations with new and returning clients, which can be scheduled either in person at our office, via telephone conference, or video conference call via Zoom. Each consultation is allocated two hours. During the consultation, you will have the opportunity to meet with Ms. Lesher to discuss your matter, explore potential options, and receive a general overview of the services we offer. You will also be encouraged to ask any questions and address any concerns you may have.

Following your consultation, we will provide you with a summary of key points discussed, along with a contract outlining the specific services Ms. Lesher reviewed. Attached to this contract, you will find a flat fee for those services. Please note that, due to the personalized nature of each case, we are unable to provide cost estimates in advance, as fees are determined by the unique requirements of each individual case.

How do I prepare for the consultation?

To ensure a productive and efficient consultation, we kindly request that you provide our office with any relevant information and documentation at least 48 hours prior to your scheduled meeting. This allows Ms. Lesher adequate time to review the materials before your consultation. For your convenience, we will provide a list of required documents and a preliminary information form to all clients with scheduled consultations. The requested information and documents include, but are not limited to, any current estate planning documents, monthly income details, bank account balances, DD-214 or other military discharge papers, and a list of assets. Providing as much information as possible will enable Ms. Lesher to offer you comprehensive, personalized guidance and tailored answers to your case.

What does the intake process entail?

As part of our intake process, we gather detailed information regarding your case to ensure that our office is the right fit for you and your family. This process includes scheduling the initial consultation, should you decide to meet with Ms. Lesher. Please note that there is a consultation fee for this appointment. Please call one of our team members for information on the fee. To secure an appointment, we kindly require payment of the consultation fee at the time of scheduling. This helps minimize cancellations and ensures a smooth scheduling process. If, before your meeting, you choose not to proceed with the consultation, the fee will be fully refunded.